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Welcome to the Official Clothing Wholesale website.
Official is a leading manufacturer and wholesaler of stunning Evening Wear, Cocktail Dresses, Mother of the Bride, Prom and much much more.
All the dresses on our website are available for immediate next day UK delivery. There is no need to pre-order. However, sometimes our collections are available for a sneak preview and pre-orders can be placed on these dresses only!
In order to purchase from us, you must be a verified and company registered Ladies Wear Retailer. We can also supply to party planners and online retailers. In order to purchase from us, simply fill in your company details on the "Register" page above and we will revert with your personal login details allowing you to access prices and sizes available.
Online Purchasing:
At Official we have a one off minimum order value of £300. Orders thereafter can amount to any value. Dresses do not have to be ordered in standard ratio's. Customers are more than welcome to select one size per style.
Once you have found a dress you would like to order, simply select the colour and size required and add it your basket. If you need more than one of any item you can change the quantity when you view your basket.
When you have added all the items you require, you need to proceed to the checkout. Here you will once again be asked for your personal login details (your email address and password). You will then need to check your order and input your delivery details if different from the details already provided.
Finally, you will confirm your order and once it has been received someone from our online sales team will contact you.
Payment Of Orders:
For your protection, we do not ask for credit card information online. Once we have received your order and checked availability, we will call you to advise you of the invoice amount and different payment options available.
Payment options include bank transfer, cheque or credit card (we will call you for payment via credit card).
Delivery:
Orders are generally despatched on a next working day basis. However, if dresses are not available once the order has been placed, orders will be despatched the following day. Delivery charges vary between £6.00 and £10.00. Orders to Europe generally cost around £20 but this fluctuates depending on weight and location.
Newsletters:
At Official we receive new stock 4 times a year. Every few weeks we aim to add a few more dresses to the website in order to offer you variety and newness. Our aim is to offer you the best service possible and we will periodically feature special offers for registered wholesale members. We will do our best to keep you updated with the latest new arrivals via a monthly email newsletter. Wholesale information will be emailed directly to you to keep you as up-to-date as we possibly can.
Returns:
Genuine faulty goods may be returned - please notify us of faults within 3 days of receipt and return items within 7 days of receipt in the original packaging to protect items. Other returns are accepted, where goods are in their original, re-saleable condition and where your intention to return has been stated within 3 days of receipt, with goods received in good order within one week of you receiving them. We offer a credit note on all returned goods. Dresses which are faulty can be fixed on site and returned to you if you so wish.
We will not be able to provide a credit note for any goods that appear to have been used or have not been packaged correctly before sending.
Please follow this procedure when returning items:
1.Telephone or E-mail us within 3 days with your order number and details of the goods you wish to return.
2. Please return goods to the following address:
Official Wholesale, Unit 4, 113-115 Fonthill Road, London, N4 3HH.
For more Wholesale information or if you have a general query, please email us via the Contact Page.
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